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Privacy Policy – HLP Viewer (Windows)

Last updated: November 9, 2026 · Publisher: SoyaTools · Contact: [email protected]

This policy covers "HLP Viewer - Open & Convert WinHelp Files" for Windows (the "app"), published by SoyaTools on the Microsoft Store.

1. Summary

The app does not collect, send or sell any personal information. Your help files are read on your PC only.

2. Your files

The help files you open or drop on the app (and the .cnt contents file next to them) are read on your PC to show, search, print or convert them. To display a file, the app writes temporary pages and pictures to your Windows temp folder and deletes them when it closes. What you save (PDF, HTML) is written where you choose. Nothing from your files is uploaded, and the original files are never changed.

3. Printing

Printing uses the print dialog and the printer you choose; the app sends the page only to that printer.

4. What the app keeps on your PC

A list of up to 12 recently opened files (their paths, so you can open them again) and the data folder of the built-in page viewer (Microsoft Edge WebView2). They are in your Windows user profile (%LOCALAPPDATA%\SoyaTools\HlpViewer, or the app's package storage) and are removed when you uninstall the app.

5. Network

The app makes no network connections of its own. Help pages are shown from your PC and scripts in them are turned off. A web link inside a help file opens in your default browser only when you click it. The Microsoft Store is used to check and buy Pro; Microsoft handles that under its own privacy statement (https://privacy.microsoft.com). We do not receive your payment details.

6. No analytics, no ads, no account

The app has no tracking, advertising, crash reporting service or sign-in.

7. Children

The app is not directed at children and collects no information from anyone.

8. Changes

If this policy changes, the new version will be posted on this page with a new date.

Contact

[email protected]

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